Frequently asked questions.
What should I wear to class?
Wear tight-fitting, comfortable clothing that allows for full range of motion. We also require grippy socks for your safety and to enhance your workout. If you don’t have grippy socks, don’t worry—we have some available for purchase at the studio.
How early should I arrive?
Please arrive at least 10 minutes early to your first class so your instructor can show you around the studio and familiarize you with our machines. Even if you’ve done Megaformer before, it’s important to arrive early, as our machines may be slightly different from what you’re used to. Keep in mind that our doors lock 5 minutes after class begins. If it’s your first class, your instructor may not allow you to join if you arrive late, to ensure your safety and the safety of others.
What is your cancellation policy?
We have a 12-hour cancellation policy. If you cancel within 12 hours of your class, late cancel fees apply for unlimited members—$15 for a late cancel and $25 for a no-show. If you’re on a waitlist, you can remove yourself at any time without penalty. However, once you’re moved off the waitlist and into the class, cancellation fees will apply if you don’t attend. If you know you can’t make it to class, please remove yourself from the waitlist to avoid any fees.